Why Choose Thomas Brown Estates In Orpington?

Thomas Brown Estates appreciate that you need to choose carefully when selecting an Estate Agent to deal with the sale of your property. You need to have confidence in the Estate Agent you instruct. Thomas Brown Estates have a proven track record of successfully selling a wide range of properties in the Orpington and surrounding areas having previously traded under the Bairstow Eves name from 2007-2017. The reason for our success is simple – we aim to do everything just that little bit better than other Estate Agents, we really do go the extra mile.

Here are 12 great reasons why you should consider choosing Thomas Brown Estates to sell your property:


1. Our Branch

Our modern and welcoming branch is prominently located at the busy ‘War Memorial’ end of Orpington High Street. Your property will always be promoted in our highly visible LED A3 window displays, and on our 47” interactive touch-screen, which is operated through the branch window. It allows prospective buyers to fully browse our properties and register their interest with our branch 24 hours a day, 7 days a week. The touch-screen is unique to Thomas Brown Estates in Orpington, and adds a highly visual eye catching addition to our window display ensuring your property maximum coverage.

2. Our Staff

We believe that our branch staff are our greatest asset. Our team consists of nine staff, we believe that’s more than any other local Estate Agent. Our staff are all highly motivated, experienced and enthusiastic with an extensive knowledge of Orpington and the surrounding areas, offering invaluable advice to vendors and prospective buyers alike. Having nine staff allows each staff member to have dedicated roles within the branch – therefore avoiding the ‘Jack of all trades – master of none’ scenario. Our staff are very well equipped to manage the entire selling process for all of our clients – both vendors and buyers, in a very professional and proactive manner.

 Why Choose Us

 Why Choose Us

3. Opening Hours

Our branch is open 7 days a week, so you never miss viewing opportunities. Our telephones are manned 8am-8pm Monday to Friday, 8am-5pm Saturday, and 10am-4pm Sunday.

4. Property Details

The brochure we prepare for your property is a crucial element of your marketing campaign. Every property marketed with us will have property details prepared in the form of a high quality sales brochure, and a four page electronic PDF brochure. These brochures include a detailed description of the accommodation, high quality photography, room descriptions and measurements, EPC graph ratings, and detailed floorplans. Once the details are approved by you, our state of the art Estate Agency software automatically matches your property to all applicants registered based on your property’s attributes – compared against each applicant’s requirements. Matching applicants receive a text message property alert, and an email with your electronic PDF property brochure attached. This is followed up by a phone call from one of our dedicated Sales Negotiators. This process results in many quality viewings right from the start of your marketing campaign.


5. Internet Advertising

The internet presents the most comprehensive form of advertising available in today’s property market, with a majority of prospective buyers searching online before contacting an Estate Agent directly. In addition to our own website, all properties marketed with Thomas Brown Estates are advertised on the widest range of major property websites including Rightmove and Zoopla. This ensures your property is available to the widest possible audience of potential buyers. The quality of photographs on our own website is unsurpassed.

6. For Sale Boards

Having a distinctive and boldly coloured Thomas Brown Estates ‘For Sale’ board is a very effective way of generating additional quality enquiries from potential buyers. They complement the marketing effort and attract interest from people who may be particularly looking to buy in your area, and are made aware of your property’s availability by the presence of a board, sometimes even via your neighbours! A board can lead to increased interest levels in your property and ultimately result in a successful sale.

 Why Choose Us

 Why Choose Us

7. Quality Photography

At Thomas Brown Estates we fully understand that the way in which a property is marketed and presented could be the ‘make or break’ of its success. We use professional standard, High Definition cameras and flash equipment. A member of our Instruction Team will visit your property and take photographs of each room from the best angles to maximise your property’s attributes and selling points. We can also offer external aerial photographs of your property, via a drone based camera, if required.

8. Applicant Database

A large database of potential buyers is vital to the success of our branch. All applicants registered with us are fully qualified at the point of registration. We aim to fully understand their requirements, resulting in higher quality viewings for our vendors. Applicants are contacted regularly to ensure that their requirements are met, their situation hasn’t changed, and of course to be kept updated with all properties that are marketed with us. Many properties match hundreds of our applicants, and every matching applicant will be contacted as soon as a new property is released to the market.


9. Viewings and Feedback

Our highly experienced Sales Negotiators are dedicated to selling your property. Their sole role is to secure a buyer for your property. Our large team of staff enables us to promise that our Sales Negotiators will accompany all viewings. A common complaint against Estate Agents is a lack of viewing feedback. We also extract and provide prompt feedback for all viewings which is vital to give an idea of the market’s thoughts on your property, and gives us a chance to adjust the marketing of your property if required.

10. Open Days

We can arrange an initial marketing ‘open day’ for your property. Open days often lead to additional viewings and increased competition from potential buyers. Our open days are fully controlled, all applicants must be registered with us, have a reserved appointment slot, and are accompanied at all times by one of our Sales Negotiators.


11. Sales Progression

We are constantly reminded that moving home can be one of the most stressful times of our lives. Thomas Brown Estates have a dedicated, full time Sales Progressor whose sole role is to progress your sale from point of offer accepted through to exchange and completion. Our Sales Progressor is based within the branch, and deals exclusively with properties that are under offer. Our Sales Progressor will know your case intimately and will be your permanent point of contact once your sale is underway. A good Sales Progressor will make the home moving process as smooth as possible, minimise the risk of a sale falling through, and reduce the level of input required from our vendors.

12. EPC & Floorplans

We will arrange the required Energy Performance Certificate (EPC) and will also provide colour floorplans for your property – free of charge for sole agency instructions.

...and finally

We operate on a ‘no sale, no fee’ basis, so there is no greater incentive for us to sell your property at the best possible price, and within your required timescale.

We really do care, and we’re very nice people to deal with!

Why Choose Us

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Our Partners

Rightmove Zoopla Primelocation The Property Ombudsman TDS OFT